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Privacy Policy

Last updated and effective date:  January 12, 2023

You can click on the following links to go directly to the corresponding sections of this privacy policy.

  1. What Our Privacy Policy Covers
  2. What Personal Information We Collect
  3. How We Collect Your Personal Information
  4. Cookies and Similar Tracking Technologies
  5. How We Use Your Personal Information
  6. How We Share Your Personal Information
  7. How We Protect Your Personal Information
  8. Your Rights
  9. Transmission Of Information to Other Countries
  10. Children’s Privacy
  11. Communicating With Us
  12. Changes To This Policy
  13. Additional Information For California Residents


This privacy policy describes how American Mint, LLC (“American Mint”) collects, uses, shares and protects our customers’ personal information.  It also tells you about the rights and choices you have with respect to your personal information, and how you can reach us to get answers to your questions.  Please note, our privacy practices are subject to the applicable laws of the places in which we operate.  You will see additional region-specific terms that only apply to customers located in those geographic regions, or as required by applicable laws.
 

1.    What Our Privacy Policy Covers
This privacy policy covers American Mint’s operations in the United States and applies to the personal information American Mint obtains in various contexts, both online and offline, including when you access or use our websites or any other applications or services that link to this privacy policy, communicate with us, shop with our third-party partners, engage with us on social media, or participate in any of our programs.

We may provide different or additional privacy notices in connection with certain activities, programs, and offerings.  We may also provide additional “just-in-time” notices that may supplement or clarify our privacy practices or provide you with additional choices regarding your personal information.

Our websites may include links to websites and/or applications operated and maintained by third parties.  We have no control over the privacy practices of websites or applications that we do not own.  We urge you to assess the privacy practices of those third parties.

 

2.     What Personal Information We Collect

The type(s) of personal information American Mint collects from you depends on how you interact with us and our products and services.  As used in this privacy policy, the term “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you.  We collect the following categories and specific types of personal information:

A.     Basic Identifying Information
Examples: This category includes your full name, alias, postal address, e-mail address, phone number, date of birth, account name, signature, username or social media handle or other similar identifiers.
 
B.     Device Information and Other Unique Identifiers
Examples: This category includes your device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers. 
 
C.     Internet or Other Network Activity
Examples: This category includes browsing or search history, and information regarding your interactions with our websites, mobile applications, emails or advertisements.
 
D.    Geolocation Data
Examples: This category includes information that permits us to determine your location (including device location and IP location) if you manually provide location information or enable your mobile device to send us precise location information.
 
E.     Payment Information
Examples:  This category includes a credit card number, a debit card number, a bank account number or any other financial information.
 
F.     Commercial Information
Examples:  This category includes transaction information, financial details, payment methods, products or services you have purchased, returned, exchanged or considered, or other purchasing or consuming histories or tendencies.
 
G.    Demographic Data
Examples: This category includes age, gender, race, ethnicity, estimated income, and household information, some of which may include characteristics of protected classifications under state or federal law.
 
H.    User Content
Examples: This category includes your communications with us and any other content you provide (such as social media profiles, photographs, images, videos, survey responses, comments, product reviews, testimonials, and other content).
 
I.       Audio and Visual Information
Examples:  This category includes photographs, images, videos and recordings of your voice (such as when we record customer service calls for quality assurance).
 
J.      Inferences

Examples: This category includes inferences drawn from or created based on any of the personal information listed above.  Inferences may be used to create a profile about an individual’s preferences.
 
K.     Job Applicant Information

Examples: This category includes professional or employment-related information (such as education and employment history) and any other information you provide in connection with applying and interviewing for employment at American Mint.


Personal Information does not include:

Publicly available information or lawfully obtained, truthful information that is a matter of public concern.  For purposes of this paragraph, “publicly available” means information that is lawfully made available from federal, state, or local government records, or information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer or from widely distributed media, or by the consumer; or information made available by a person to whom the consumer has disclosed the information if the consumer has not restricted the information to a specific audience.
Consumer information that is deidentified or aggregate consumer information.
Information excluded by law.
 

 

3.     How We Collect Your Personal Information

We collect personal information about you from various sources.  For example, we collect and obtain information:


Directly from you

We collect personal information you provide, such as when you make a purchase, register for an account or create a profile, contact us, respond to a survey, make an appointment for virtual services, interact with us over the phone, by mail or online, participate in a sweepstakes, contest, or other similar campaign or promotion, apply for a job, or sign up to receive e-mails, text messages, postal mailings or newsletters.  You do not need to register an account with us in order to make purchases.  However, an account allows you to more easily place orders with us.

Using cookies and other automatic data collection technologies

When you visit our websites, open or click on emails we send you, or interact with our advertisements, we or third parties we work with automatically collect certain information using technologies such as cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools.  For more information, please see the “Cookies and Similar Tracking Technologies” section below.

We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity. To opt-out, please follow the instructions in "Your Rights".

From Our Third-Party partners

We obtain information from third parties that we have partnered with, such as cooperative databases, data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf (ex. shipping partners and credit card processing partners), or publicly available sources.  American Mint may obtain updated telephone, address and other information about you from third parties.  American Mint may receive information about your creditworthiness, including from consumer reporting agencies.  We also create information based on our analysis of the information we have collected from you.

From Social Media Platforms and Networks

If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram, Facebook, Twitter, Google, You Tube, and Pinterest) in connection with our websites, we collect information that you share with us, or that the social media platforms share with us.  For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.

From other offline technologies

In some cases, we record customer service calls for quality assurance.

 

4.     Cookies and Similar Tracking Technologies

Internet cookies are small pieces of data from a website stored on a user’s computer while they browse. Cookies are small files that identify your browser and provide us with some details about your usage of the site. We use this information to provide you with a customized shopping experience where you can quickly locate the products and services you want to purchase.

We and our third-party partners (such as advertising and analytics providers) use cookies, web beacons, clear GIF, pixels, internet tags, and other similar tracking technologies (collectively, “online tracking technologies”) to gather information when you interact with our websites and e-mail communications.  Some online tracking technologies help us maintain the security of our websites and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties to use online tracking technologies on our websites for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences).  The third parties use their technology to provide advertising about products and services tailored to your interests which may appear either on our websites or on other websites.

To the extent these online tracking technologies are deemed to be a “sale” / “sharing” under California law or other applicable law, you can opt-out of these online tracking technologies by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal).  For more information on the right to opt out of cookies and sale/sharing of your personal information, please see the “Your Rights” section below.  Please note, some features of our websites may not be available to you as a result.

 

5.     How We Use Your Personal Information

We collect and use your personal information to fulfill the purposes for which the information is provided.  We collect and use personal information for various purposes, including:

Providing Products and Services
If you provide us with your personal information in order to purchase our products and services, we will use that information to provide you with our products and services; to fulfill your orders and/or complete the transactions you request; process your payments; provide you receipts and order updates; send notifications to you related to your account, purchases, returns, exchanges, subscriptions, and reservations; and create, customize, maintain, secure and otherwise manage your account, profile, or program membership, including offering functionalities such as the shopping cart and checkout, the ability to save user preferences and transaction history and to provide a forum for discussion, asking questions, posting photos and reviews, and sharing experiences.

Depending on the products and/or services you request, the categories of information used for these purposes may include Basic Identifying Information, Payment Information, and Commercial Information.


Communicating With You

We use your personal information to communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues or feedback, to provide customer service and to verify your identity.

Maintaining American Mint Products and Services

We use your personal information to develop, improve and maintain our products and services and the functionality and security of our website.

Marketing and Promotional Purposes

We use personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by e-mail, text message or postal mail (such as advertisements for products, promotions and new product launches); to deliver customized marketing and advertising for products and/or services tailored to your specific interests when you visit our website; to show you advertisements for products and/or services tailored to your interests on social media and other websites; to provide you with e-mail alerts and other notices concerning our products and services, events or news that may be of interest to you.

Analytics and Personalization

We use personal information to conduct research and analytics, including to improve our services and product offerings; to understand how you interact with our websites, advertisements, and communications with you to determine which of our products or services are the most popular, and to improve our websites and marketing campaigns; to personalize your experience, to save you time when you visit our websites, and to customize the marketing and advertising we show you; to understand how you use American Mint’s website, to create a more personalized experience for you when you visit our website; to provide services, to better understand our customers’ needs, and to provide personalized recommendations about our products and services. 

Security and Fraud Prevention

We use personal information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempts to manipulate or violate our policies, procedures, and terms and conditions, security incidents, and harm to the rights, property, or safety of American Mint and our users, customers, employees, or others.



Legal Obligations

We use personal information to comply with our legal or regulatory obligations, to establish or exercise our rights, to defend against a legal claim, to respond to subpoenas and law enforcement requests and as required by applicable law, court order, or governmental regulations.

Core Business Functions

We use personal information to support core business functions, including to maintain records related to business process management; loss and fraud prevention, and to collect amounts owing to us; to provide and maintain the functionality of our website, including identifying and repairing errors or problems; to undertake quality and safety assurance measures; and to maintain our facilities and infrastructure.

Applicant

We use Job Applicant Information to make decisions about recruitment and in anticipation of a contract of employment.  Providing this information is required for employment.

 

6.     How We Share Your Personal Information

In addition to the specific circumstances discussed elsewhere in this privacy policy, we disclose personal information in the following circumstances:

Corporate Affiliates

We may share personal information with our corporate affiliates, including our parent company and sister companies.  Such corporate affiliates process personal information on our behalf as our service provider, where necessary to provide a product or service that you have requested.  We and our affiliates may share your personal information for use in communications concerning your order and to offer other American Mint items that might interest you.  We and our affiliates may also share information you provide with selected third parties which they may use for marketing or promotional purposes.  By providing your information to us, you consent to this information sharing and use. 

Service Providers

We share certain personal information with third parties that perform services to support our core business functions and internal operations including: processing or fulfilling orders and transactions, verifying customer information, processing payments, shipping and delivering packages, providing analytic services, complying with your request for the shipment of products to or the provision of services by a third party intermediary, sending postal mail, e-mails and text messages, analyzing customer data, providing advertising and marketing assistance, administering our Ratings & Reviews, supporting beacons, processing credit card and debit card payments, detecting and investigating fraudulent activity, conducting customer surveys, providing customer service, debugging to identify and repair errors that impair existing intended functionality, data storage and maintenance, collection of unpaid debt and other similar services performed on behalf of our business.

Third Party Partners

We may share your personal information with third parties that we have partnered with to jointly create and offer a product, service, or joint promotion.  We share your personal information with cooperative databases for marketing purposes.  Their use of your information is not governed by this privacy policy, but by their own respective privacy policies.

Social Media Platforms and Networks

Some of our websites have features such as plugins, widgets, and/or other tools made available by third parties that may result in information being collected or shared between us and the third party.  For example, if you use Facebook’s “Like” feature, Facebook may register the fact that you “liked” a product and may post that information on Facebook.  Their use of your information is not governed by this privacy policy.

Legal Process

We may disclose personal information in response to subpoenas, warrants, court orders, government inquiries or investigations, or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our visitors, to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies.

Business Transfers

We may share personal information with another company that buys some or all of the assets of American Mint, and that company may use and disclose personal information for purposes similar to what is described in this policy.  American Mint may share personal information with prospective purchasers to evaluate the proposed transaction.  American Mint may purchase businesses and assets, including customer information. 

Other Instances

We may ask if you would like us to share your information with other third parties who are not described elsewhere in this privacy policy.

 

7.     How We Protect Your Personal Information

Personal information is maintained on our servers or those of our service providers, and is accessible by authorized employees, representatives, and agents as necessary for the purposes described in this privacy policy.

We realize that you trust us to protect your personal information.  American Mint is committed to ensuring that your information is secure.  In order to prevent unauthorized access to or disclosure of your personal information, we maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect and secure your personal information.  While we attempt to protect your personal information in our possession, no method of transmission over the internet, or security system is perfect, and we cannot promise that information about you will remain secure in all circumstances.

 

8.     Your Rights

Consistent with applicable law, you may exercise the rights described in this section.  Please note that some of the rights may vary depending on your state of residence.

Consumers Right to Know What Personal Information is Being Collected and the Right to Access Personal Information

Right to Know and Access Rights

You may have the right to request access to, get a copy of and receive details about the personal information we maintain about you and how we have processed it.  For example, you may have the right to request that we disclose to you the following:

The categories of personal information we have collected about you.
The categories of sources from which the personal information is collected.
The business or commercial purpose for collecting, selling, or sharing personal information.
The categories of third parties to whom we disclose personal information.
The specific pieces of personal information we have collected about you.

You may submit a request to know details about our collection and use of your personal information or you may submit a request to access your personal information by:

Submitting a Verifiable Consumer Request Form;
Calling us toll-free at 1-877-807-6468; or
E-mailing us at contact@americanmint.com.

You may make a verifiable consumer request to know details about our collection and use of your personal information and exercise your access rights described above for personal information collected in at least the last 12 months.  You may also exercise these rights up to twice per year per customer.

You may submit a request for a copy of the information collected about you by following the steps outlined in the “Your Rights” section above.  You may do so for personal information collected in at least the last 12-months.  You may do so up to twice per year per customer.

The Right to Correct and Delete Personal Information
You may have the right to correct inaccuracies or delete your personal information.  These rights may be limited in some circumstances by applicable law.

Deletion Rights
You can make a request to delete your personal information by:

Submitting a Verifiable Consumer Request Form;
Calling us toll-free at 1-877-807-6468; or
E-mailing us at contact@americanmint.com.

We may deny your request to delete your personal information if it is reasonably necessary for us, our service providers, or our contractors to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by the consumer, or reasonably anticipated by the consumer within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes.
Debug to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
Engage in public or peer reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the business’s deletion of the information is likely to render impossible or seriously impair the ability to complete such research, if the consumer has provided informed consent.
To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business and compatible with the context in which the consumer provided the information.
Comply with a legal obligation.

Correction Rights
You may have the right to correct inaccurate personal information.  You can make a request to correct inaccurate personal information by:

Submitting a Verifiable Consumer Request Form;
Calling us toll-free at 1-877-807-6468; or
E-mailing us at contact@americanmint.com.

The Right to Limit the Use of Sensitive Personal Information
You may have the right to limit the use of sensitive personal information.  American Mint only collects sensitive personal information, as defined by applicable U.S. state privacy laws, with your consent and only uses the sensitive personal information for the use disclosed at the time of collection.  For example, the only sensitive personal information that American Mint collects are consumers’ debit and credit card numbers.  American Mint only uses sensitive personal information collected for business purposes, such as for processing or fulfilling orders and transactions and processing payments.

Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.  Please note that in many situations, we must retain all, or a portion, of your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.

If you have given American Mint permission to store your credit card information and you do not want merchants like American Mint to receive your updated credit card information through your credit card issuer’s account updater service, please contact your card issuer.

Responding to Verifiable Consumer Requests
Once you have submitted your Verifiable Consumer Request, we will respond within the time frame permitted by the applicable law.  Please note that we may charge a reasonable fee for multiple requests in the same 12-month period, as permitted by law.

Appealing Requests
You may appeal our decision to your request regarding your personal information.  To do so, please contact us in any of the ways listed in the “Communicating With Us” section.  We respond to all appeal requests as soon as we reasonably can, and not later than legally required.
 
Identity Verification
For us to process some requests, we will need to verify your identity to confirm that the request came from you.  We may contact you by phone or e-mail to verify your request.  Depending on your request, we will ask for information such as your name, and an e-mail address and/or phone number that you have used with American Mint.  For certain requests, we may also ask you to provide details about the most recent purchase you made online or by mail.

Authorized Agent
You may designate an authorized agent to submit a request on your behalf to correct, delete or access your personal information.  To do so, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us.  Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

If you have been designated as an authorized agent to submit a request on behalf of another customer, you must: (1) download and complete this Authorized Agent Designation Form and have it signed by the customer, and (2) attach the signed form when you submit a Verifiable Consumer Request Form.

The Right to Opt Out of Cookies and Sale/Sharing of Personal Information to Third Parties
Our use of online tracking technologies may be considered a “sale” / “sharing” under applicable law.  Visitors to our website can opt out of being tracked by these third parties by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC).  You may also opt out of online targeted advertising by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC).

You may opt out of the online “sale” and “sharing” of your personal information by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal).  To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs.  If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.

Your request to opt out of “sale” / “sharing” will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us.

If you send the opt-out of “sale” / “sharing” of your personal information request via an opt-out preference signal, such as the GPC signal, we recommend you also click the “Do Not Sell or Share My Personal Information” link and complete and submit the form so that we may identify your account. 

You may opt out of the offline “sale” and “sharing” of your personal information to third parties by filling out the online form when you click on the link “Do Not Sell or Share My Personal Information” at the bottom of this website.

Categories of personal information disclosed that may be considered “sale” / “sharing”:  Basic Identifying Information, Device Information and Other Unique Identifiers, Internet or Other Network Activity, Geolocation Data and Commercial Data.

Managing Communication Preferences
Email
You can stop receiving promotional e-mails at any time by:

Calling us toll-free at 1-877-807-6468; or
E-mailing us at contact@americanmint.com.
 
Postal Mail
You can stop receiving promotional postal mail at any time by:

Calling us toll-free at 1-877-807-6468; or
E-mailing us at contact@americanmint.com.

 

9.     Transmission Of Information to Other Countries

American Mint is located in the United States.

American Mint uses service providers and corporate affiliates that may be located in other countries outside of the United States.

If you submit personal information to American Mint, your personal information may be processed in a foreign country where privacy laws may be less stringent than the laws in the United States.  By submitting your personal information to us you agree to the transfer, storage, and processing of your personal information in a country other than the United States.

 

10.  Children’s Privacy

Our website is not intended for or directed to children under the age of 16.  We do not knowingly collect personal information directly from children under the age of 16 without parental consent.  If we become aware that a child under the age of 16 has provided us with personal information without verifiable parental consent, we will delete the information from our records.  

 

11.  Communicating With Us

If you have any questions about our privacy or security practices, you can contact us at:

American Mint, LLC
5051 Louise Drive
Mechanicsburg, PA 17055
1-877-807-6468
contact@americanmint.com

 

12.  Changes To This Policy

We may revise this privacy policy from time to time and will post the date it was last updated at the top of this privacy policy.  We will provide additional notice to you if we make any changes that materially affect your privacy rights.

 

13.  Additional Information for California Residents

California law requires us to disclose the following information with respect to our privacy practices.  If you are a California resident, this section applies to you in addition to the rest of the privacy policy.

California Privacy Rights

If you are a California resident, you have the right to:

Know the categories and specific types of personal information we have collected about you, the categories of sources from which we collect your personal information, the categories of third parties to whom we disclose your personal information, the business or commercial purposes for disclosing your personal information to third parties.
Request that your personal information be deleted, subject to certain exceptions.
Request to correct inaccurate personal information.
Limit the use of sensitive personal information.
Opt-out of the sale or sharing of your personal information to third parties.
Not to be discriminated against for exercising these rights.

If you would like more information, please submit a written request to us at this address:

American Mint, LLC
5051 Louise Drive
Mechanicsburg, PA 17055

Categories of Personal Information We Collect and Our Purposes for Collection and Use
You can find a list of the categories of personal information that we collect in the “What Personal Information We Collect” section above.  For details regarding the sources from which we obtain personal information, please see the “How We Collect Your Personal Information” section above.  We collect and use personal information for the business or commercial purposes described in the “How We Use Your Personal Information” section above.

Categories of Personal Information Disclosed and Categories of Recipients
We disclose the following categories of personal information for business or commercial purposes to the categories of recipients listed below:

We share Basic Identifying Information with: Service Providers, Third Party Partners, advertising networks, and social media networks.
We share Device Information and Other Unique Identifiers with: Service Providers, Third Party Partners, advertising networks, and social media networks.
We share Internet or Other Network Activity with: Service Providers, Third Party Partners, advertising networks, and social media networks.
We share Geolocation Data with: Service Providers and Third Party Partners.
We share Payment Information with: Service Providers who process payments.
We share Commercial Information with: Service Providers, Third Party Partners, advertising networks, and social media networks.
We share User Content with: Service Providers who help administer our programs, such as product reviews, and social media networks.
We share Audio and Visual Information with: Service Providers who help administer customer service and fraud or loss prevention services.
We share Inferences with: Service Providers who help administer marketing and personalization and Third Parties.

For more information on how your information is shared, please see the “How We Share Your Personal Information” section, which provides more detail on our Service Providers and Third Party Partners.  We may also need to share any of the above categories of information pursuant to Legal Process or as a result of a Business Transfer as described in the “How We Share Your Personal Information” section.

For more information on how to exercise your right to know what personal information we collect and disclose about you, your right to correct inaccurate personal information, your right to delete your personal information or your right to opt-out of the sale or sharing of your personal information, please see the “Your Rights” section above.

Right to Non-Discrimination
We do not discriminate against consumers who exercise any of their rights described in our privacy policy.
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